Welfare and housing associate professionals n.e.c.
SOC 2020 3229
Job holders in this unit group provide pastoral care relating to religious denominations, student support (from 15 years of age), and a variety of welfare-related services including advice on benefits, health, disability and residential care not elsewhere classified in minor group 322: Welfare and housing associate professionals.
Also calledWelfare rights adviserWelfare benefits adviserWelfare rights officerAdvocacy workerIndependent advocateRelevant person's representativeand 201 more titles
Middle half (£26,100–£34,700)n/p: top 10% not published by ONSShow as table
Lowest 10% earn less than
£23,200
Lowest 20% earn less than
£25,200
25%
£26,100
Median
£30,100
75%
£34,700
Top 20% earn more than
£35,700
Top 10% earn more than
Not published
Typical pay by regionUK median £30,100
Typical full-time pay for welfare and housing associate professionals n.e.c. by region
London£33,700
East Midlands£30,700
Scotland!£30,400
East of England£30,100
North East!£30,100
North West£29,800
Yorkshire and The Humber£29,300
Wales£28,900
South East£27,600
West Midlands£26,900
South West£25,900
!Small sample: treat with cautionShow as table
UK median, £30,100
London
£33,700
East Midlands
£30,700
Scotland
£30,400 (small sample)
East of England
£30,100
North East
£30,100 (small sample)
North West
£29,800
Yorkshire and The Humber
£29,300
Wales
£28,900
South East
£27,600
West Midlands
£26,900
South West
£25,900
Typical pay over 3 years
2023 £26,700
2024 £29,400
2025 Provisional£30,100
↑ 13% since 2023Provisional figures are revised when ONS publishes the next year’s survey.
Jobs and demand
ONS · Textkernel adverts · DfE
About 3,900 jobs for welfare and housing associate professionals n.e.c. are advertised each month.
New job adverts a month, Jan 2017 to Aug 2026
New online job adverts for welfare and housing associate professionals n.e.c. each month
02,0004,0006,0008,000
20172019202120232025
New advertsMonth not published by ONS (2 in all)Show as table
Aug 2026
3,696
Jul 2026
3,881
Jun 2026
Not published
May 2026
4,313
Apr 2026
3,890
Mar 2026
Not published
Feb 2026
3,630
Jan 2026
4,013
Dec 2025
2,335
Nov 2025
4,236
Oct 2025
4,274
Sept 2025
4,596
Aug 2025
4,027
Jul 2025
4,371
Jun 2025
4,277
May 2025
4,859
Apr 2025
3,629
Mar 2025
4,352
Feb 2025
4,005
Jan 2025
4,087
Dec 2024
3,071
Nov 2024
3,954
Oct 2024
4,201
Sept 2024
4,315
Aug 2024
4,262
Jul 2024
4,735
Jun 2024
4,736
May 2024
4,947
Apr 2024
4,659
Mar 2024
4,260
Feb 2024
4,136
Jan 2024
5,032
Dec 2023
3,773
Nov 2023
4,040
Oct 2023
3,977
Sept 2023
4,004
Aug 2023
4,323
Jul 2023
5,321
Jun 2023
5,628
May 2023
5,529
Apr 2023
4,817
Mar 2023
6,302
Feb 2023
5,810
Jan 2023
6,259
Dec 2022
5,374
Nov 2022
6,627
Oct 2022
6,787
Sept 2022
6,464
Aug 2022
5,909
Jul 2022
6,103
Jun 2022
5,980
May 2022
6,552
Apr 2022
5,189
Mar 2022
6,451
Feb 2022
5,593
Jan 2022
5,897
Dec 2021
5,789
Nov 2021
6,425
Oct 2021
6,394
Sept 2021
5,217
Aug 2021
4,576
Jul 2021
5,702
Jun 2021
4,782
May 2021
4,572
Apr 2021
3,624
Mar 2021
4,777
Feb 2021
3,326
Jan 2021
3,255
Dec 2020
3,326
Nov 2020
3,545
Oct 2020
4,065
Sept 2020
4,280
Aug 2020
3,053
Jul 2020
3,464
Jun 2020
2,974
May 2020
2,535
Apr 2020
2,687
Mar 2020
4,006
Feb 2020
4,389
Jan 2020
4,053
Dec 2019
2,929
Nov 2019
3,890
Oct 2019
3,961
Sept 2019
3,564
Aug 2019
3,707
Jul 2019
4,660
Jun 2019
4,339
May 2019
4,283
Apr 2019
2,677
Mar 2019
3,063
Feb 2019
2,690
Jan 2019
3,182
Dec 2018
2,109
Nov 2018
3,036
Oct 2018
3,214
Sept 2018
2,966
Aug 2018
2,719
Jul 2018
3,011
Jun 2018
3,227
May 2018
2,809
Apr 2018
2,473
Mar 2018
2,964
Feb 2018
2,630
Jan 2018
2,959
Dec 2017
1,847
Nov 2017
2,656
Oct 2017
2,754
Sept 2017
2,652
Aug 2017
2,740
Jul 2017
2,778
Jun 2017
3,248
May 2017
3,011
Apr 2017
3,173
Mar 2017
3,200
Feb 2017
2,628
Jan 2017
3,086
Vacancies hard to fill because of skills
36%against 27% for all jobs
This groupAll jobs
Broader groupFigure for welfare and housing associate professionals, which includes welfare and housing associate professionals n.e.c.. DfE Employer Skills Survey 2024.
Where the most jobs are advertisedadverts a quarter
Local areas with the most adverts for welfare and housing associate professionals n.e.c.
Recruitment from abroad. 52 sponsored work visas were granted for this job from July 2025 to June 2026, most to people from United States, Nigeria, Pakistan, ranking it 130th of 313. Home Office
Who does it
ONS · Annual Population Survey · April 2025 to March 2026
29%aged 55 or over
54%hold a degree
77%women
Age of welfare and housing associate professionals n.e.c.
Age profile of welfare and housing associate professionals n.e.c.
9.2%
22%
20%
19%
21%
7.7%!
16–2425–3435–4445–5455–6465+
!Small sample: treat with cautionShow as table
16–24
9.2%
25–34
22%
35–44
20%
45–54
19%
55–64
21%
65+
7.7% (small sample)
Highest qualification
Highest qualification held by welfare and housing associate professionals n.e.c.
Degree or equivalent54%
Higher education below degree9.7%
A levels or equivalent20%
GCSEs or equivalent11%
Other qualifications!3%
No qualifications!0.8%
!Small sample: treat with cautionShow as table
Degree or equivalent
54%
Higher education below degree
9.7%
A levels or equivalent
20%
GCSEs or equivalent
11%
Other qualifications
3% (small sample)
No qualifications
0.8% (small sample)
Main employers: other social work activities without accommodation nec (34%), tertiary education (5.6%), general public administration activities (5.5%), regulation of the activities of providing health care, education, cultural services and other social services, excluding social security (5.2%).
How to get in
Hold a degree
54%
as their highest qualification
Apprenticeships
2
from level 3
Apprenticeships take
18 months
typically
Routes in
Welfare rights adviser
You can get into this job through:
Apprenticeship
You may be able to apply to do a Revenues and Welfare Benefits Practitioner Level 4 Higher Apprenticeship.
This is sometimes offered by organisations like housing associations and local councils.
Entry requirements
Employers will set their own entry requirements.
Apply directly
You can apply to an advice agency for a range of different jobs, or for a trainee position.
Experience of supporting people with welfare rights issues can be helpful, for example:
working out eligibility for support
making claims
challenging decisions
Personal experience of dealing with the benefits system can also be useful.
A background in working with the public may also give you an advantage.
This might include:
advice roles with a local council or Jobcentre Plus
tenancy support roles, for example with housing associations
work in the legal or finance professions
community outreach
care support work or counselling
Once working, your employer will give you training in welfare rights advice.
Other ways in
Work your way up
You could start as an admin assistant with an advice organisation and gain experience before taking further training in welfare rights.
Some organisations offer trainee adviser roles. You might start out giving general advice and referring clients to relevant services, or help them to fill in forms.
Numeracy and literacy skills are very important. Employers also value good communication skills and the ability to understand complex written information.
Work in similar fields like community support or with a local authority can be helpful.
Volunteering
A common way to start is by volunteering in an advice centre.
As a volunteer, you would receive training in interviewing skills and advice topics, including welfare rights. It can take between 6 and 12 months to get enough experience to apply for jobs.
You can search for volunteering opportunities through:
Do It
The National Council for Voluntary Organisations (NCVO)
rightsnet
What you’ll need
pass enhanced background checks
Registration and professional bodies
Career tips
Gaining experience by volunteering or working in a related role where you support people on low incomes can give you an advantage when applying for jobs.
The ability to speak a community language or British Sign Language can be helpful for some work.
Professional and industry bodies
You could join the National Association of Welfare Rights Advisers for networking opportunities, access to resources and to share information on best practice.
Further information
You can find out more about working in welfare rights from:
AdviceUK
Citizens Advice
rightsnet
Routes in are from the National Careers Service job profile for welfare rights adviser. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Advocacy worker
You can get into this job through:
College
A course in health and social care would teach you some of the skills and knowledge you need in this job.
Entry requirements
Entry requirements for these courses vary.
Apprenticeship
You can gain some of the skills and knowledge you need through an Adult Care Worker Level 2 Intermediate Apprenticeship.
You could then do further training on the job or through an independent training provider.
Entry requirements
You'll usually need:
some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
Other ways in
Volunteering
Starting as a volunteer advocate is a good way to get experience. As a volunteer you would receive training and support to develop your skills in the health and social care sector.
You may find relevant voluntary experience with Age UK or through NCVO.
Apply directly
You could apply directly to become an advocacy worker. Employers are likely to place more importance on your skills than on your qualifications.
You would be required to complete a Level 4 Independent Advocacy Practice qualification within your first year of working.
Experience in care work, social work or counselling could give you an advantage.
It may be useful if you have experience of using advocacy or care services.
Other routes
Some private training providers offer nationally recognised qualifications in advocacy, like:
Level 2 Award in Independent Advocacy
Level 3 Certificate in Independent Advocacy
Level 4 Independent Advocacy Practice
What you’ll need
pass enhanced background checks
It may be useful to have a driving licence if the role involves visiting clients in different places.
Registration and professional bodies
Professional and industry bodies
You can find out about training opportunities and different routes within advocacy work from the Social Care Institute for Excellence.
Further information
You can learn more about becoming an advocacy worker from Skills for Care.
The Older People's Advocacy Alliance (OPAAL) promotes advocacy services for older people.
Routes in are from the National Careers Service job profile for advocacy worker. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Celebrant
You can get into this job through a private training course.
Other routes
You do not need formal qualifications to become a celebrant though training may help your career prospects.
You can search online for celebrancy training providers that offer courses in wedding, funeral and naming ceremonies. Some courses also allow you to complete a nationally recognised qualification in celebrancy.
Courses vary in length, cost and entry requirements, so it's important to do your research to find a course that is right for you.
Excellent organisational skills and sensitivity to people's emotions when planning and conducting ceremonies is very important. You'll also need the ability to speak confidently in public and bring out participants' life stories in an engaging way.
Experience in wedding or event planning may be helpful but is not essential.
What you’ll need
pass background checks
Registration and professional bodies
Career tips
Celebrants are usually self-employed and often combine their work with a second career, for example wedding planning, events management or funeral directing.
Routes in are from the National Careers Service job profile for celebrant. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Learning mentor
You can get into this job through:
College
You could do a college course to get some of the skills you'll need as a learning mentor. Courses include:
Level 2 Award in Mentoring
Level 2 Certificate in Supporting Teaching and Learning in Schools
T Level in Education and Early Years
Entry requirements
You may need:
2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level
Apprenticeship
You could do a Learning and Skills Mentor Level 4 Higher Apprenticeship.
This takes a minimum of 12 months to complete.
Entry requirements
You'll usually need:
4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
Other ways in
Volunteering
You'll find it useful to get some volunteering experience, working with children or young people. You can find opportunities through Do IT and NCVO.
Apply directly
You could apply directly to become a learning mentor. The qualifications and experience you'll need will vary depending on where you work.
You'll usually need paid or voluntary experience of working with children or young people. Employers may also ask for GCSEs, or equivalent, in English and maths.
You might find it useful to have mentoring experience outside of education, such as:
supporting disabled people
helping young people with mental health issues
mentoring someone to start their own business
peer mentoring on anti-bullying projects
What you’ll need
pass enhanced background checks
Registration and professional bodies
Career tips
Learning mentors may be employed term-time only. A working week can vary from a few hours up to full time.
Advertised pay rates are often listed as full-time equivalent (FTE). Actual pay will depend on the number of hours worked.
Routes in are from the National Careers Service job profile for learning mentor. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Probation services officer
You can get into this job through:
College
You'll need GCSEs in English and maths to apply for jobs and most colleges offer these if you do not already have them.
Taking a course in public services or youth work practice might also give you some understanding of the justice system, though this is not essential.
Entry requirements
Entry requirements for these courses vary.
Work your way up
You may be able to start as a case administrator in a probation office, then do on-the-job training to become a probation services officer.
Apply directly
You can apply directly for job vacancies with probation services.
You'll usually need:
experience of working with vulnerable people or people who have challenging behaviour
excellent communications skills
a minimum of 5 GCSEs or equivalent qualifications, including English and maths
You can get experience through volunteering or paid work with charities that support ex-offenders, or by contacting your local probation service for opportunities.
If you're successful with your application, you'll train on the job. You'll do the Level 3 Diploma in Probation Practice during your first 12 months to qualify as a probation services officer.
What you’ll need
pass enhanced background checks
Registration and professional bodies
Further information
You can find out more about how to become a probation services officer from HM Prison & Probation Service.
Routes in are from the National Careers Service job profile for probation services officer. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Social work assistant
You can get into this job through:
College
You can do a college course in health and social care which may help when you look for work.
Entry requirements
Entry requirements for these courses vary.
Apprenticeship
You could apply to do an apprenticeship in care or youth work to get experience of working with vulnerable adults, children or young people.
These include:
Health and Social Care Level 2 Foundation Apprenticeship
Adult Care Worker Level 2 Intermediate Apprenticeship
Youth Support Worker Level 3 Advanced Apprenticeship
Early Intervention Practitioner Level 4 Higher Apprenticeship
Children, Young People and Families Practitioner Level 4 Higher Apprenticeship
You could then do a social worker degree apprenticeship once you have experience.
Entry requirements
You'll usually need:
no specific qualifications or experience to apply for a foundation apprenticeship
some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
More about this route+
Foundation apprenticeship
You can apply for a foundation apprenticeship if you're aged 16 to 21.
If you're aged 22 to 24, you can apply if you:
have an education, health and care (EHC) plan
are in care or have been in care
are in prison or have been in prison
Other ways in
Volunteering
You could get experience by volunteering which might help when you apply for a course or job.
You can find volunteering opportunities through Do It.
Apply directly
You could apply directly if you have experience in a care role such as a care worker or healthcare assistant. It would help if you have experience working in a:
hospital
hospice
care home
children's home
You'll usually need a GCSE in English for this route.
What you’ll need
pass enhanced background checks
Registration and professional bodies
Career tips
Experience of caring for someone in your own family or community can help you get into a social work assistant role.
Further information
You can find out more about a career in adult social care from Think Care Careers.
Routes in are from the National Careers Service job profile for social work assistant. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
Victim care officer
You can get into this job through:
Volunteering
Volunteering with an organisation that works with vulnerable people is a good way to get into this type of work. Charities like Victim Support offer different roles, depending on what you want to do. You can also search for volunteering opportunities in support work through Do It and NCVO.
To volunteer in a victim care role, you’ll need:
to be 18 or over
to be of good character
a caring nature and non-judgemental attitude
As a volunteer, you'll receive training, which will help you to develop your communication and listening skills, as well as the knowledge and understanding required to support victims of crime.
You may need between 1 and 2 years' experience as a volunteer before being able to apply for paid work.
Apply directly
You can apply directly for jobs if you have experience from related work, like:
social services, working with vulnerable adults or children
community or advice work
counselling
Experience of working in the justice system, for instance with the police, courts or prisons, would also be useful.
What you’ll need
pass enhanced background checks
Registration and professional bodies
Career tips
The ability to communicate in a second language used in the community could be useful in some situations.
Further information
You can find more details about working with people affected by crime from Victim Support.
Routes in are from the National Careers Service job profile for victim care officer. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
advises on rights and entitlements in relation to benefits, health, discrimination and welfare
advises individuals and families experiencing problems about available resources to assist them
assists and liaises with professionals in social work, the probation service and related welfare areas
organises day, residential and home care services
helps to put together care plans and follows professional’s care plans
maintains records and compiles reports on clients
keeps up to date with legislation
performs pastoral care duties, preaches sermons and conducts some services in accordance with the relevant faith or denomination
Skills
listen actively
contribute to protecting individuals from harm
advocate for social service users
apply person-centred care
apply quality standards in social services
assess social service users' situation
maintain records of work with service users
manage social crisis
protect vulnerable social service users
relate empathetically
accept own accountability
adhere to organisational guidelines
apply holistic approach within social services
apply organisational techniques
Knowledge
legal requirements in the social sector
company policies
crisis intervention
family law
Suits people who like
Helping and caring for people
Organising and following procedures
Outlook
DfE · Skills Imperative 2035
Broader groupThese projections are for health and social care associate professionals, a group of 13 jobs that includes welfare and housing associate professionals n.e.c..
Change in jobs, 2020 to 2035↑ 12%about 82,000 more jobs
Workers needed by 2035492,000including people replacing those who retire or leave
Contains public sector information licensed under the Open Government Licence v3.0. Source: Office for National Statistics licensed under the Open Government Licence v3.0. Occupations in demand and the Employer Skills Survey: Department for Education and Skills England. Immigration system statistics: Home Office. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.
This service uses the ESCO classification of the European Commission.
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