Welfare and housing associate professionals n.e.c.

SOC 2020 3229

Job holders in this unit group provide pastoral care relating to religious denominations, student support (from 15 years of age), and a variety of welfare-related services including advice on benefits, health, disability and residential care not elsewhere classified in minor group 322: Welfare and housing associate professionals.

Also calledWelfare rights adviserWelfare benefits adviserWelfare rights officerAdvocacy workerIndependent advocateRelevant person's representativeand 201 more titles
Typical full-time pay£30,1002025 Provisional
People in the job184,000across the UK
New adverts a month3,900↓ 4.1%on last year · 41st of 412

Pay

ONS · ASHE 2025

Half of full-time welfare and housing associate professionals n.e.c. earn between £26,100 and £34,700 a year.

What full-time welfare and housing associate professionals n.e.c. earn, 2025
Spread of full-time pay for welfare and housing associate professionals n.e.c.
£30,100 typical£23,200lowest 10%£26,10025%£35,700top 20%n/ptop 10%
Middle half (£26,100–£34,700)n/p: top 10% not published by ONS
Show as table
Lowest 10% earn less than£23,200
Lowest 20% earn less than£25,200
25%£26,100
Median£30,100
75%£34,700
Top 20% earn more than£35,700
Top 10% earn more thanNot published
Typical pay by regionUK median £30,100
Typical full-time pay for welfare and housing associate professionals n.e.c. by region
London£33,700
East Midlands£30,700
Scotland!£30,400
East of England£30,100
North East!£30,100
North West£29,800
Yorkshire and The Humber£29,300
Wales£28,900
South East£27,600
West Midlands£26,900
South West£25,900
!Small sample: treat with caution
Show as table
UK median, £30,100
London£33,700
East Midlands£30,700
Scotland£30,400 (small sample)
East of England£30,100
North East£30,100 (small sample)
North West£29,800
Yorkshire and The Humber£29,300
Wales£28,900
South East£27,600
West Midlands£26,900
South West£25,900
Typical pay over 3 years
  • 2023 £26,700
  • 2024 £29,400
  • 2025 Provisional£30,100
↑ 13% since 2023Provisional figures are revised when ONS publishes the next year’s survey.

Jobs and demand

ONS · Textkernel adverts · DfE

About 3,900 jobs for welfare and housing associate professionals n.e.c. are advertised each month.

New job adverts a month, Jan 2017 to Aug 2026
New online job adverts for welfare and housing associate professionals n.e.c. each month
New advertsMonth not published by ONS (2 in all)
Show as table
Aug 20263,696
Jul 20263,881
Jun 2026Not published
May 20264,313
Apr 20263,890
Mar 2026Not published
Feb 20263,630
Jan 20264,013
Dec 20252,335
Nov 20254,236
Oct 20254,274
Sept 20254,596
Aug 20254,027
Jul 20254,371
Jun 20254,277
May 20254,859
Apr 20253,629
Mar 20254,352
Feb 20254,005
Jan 20254,087
Dec 20243,071
Nov 20243,954
Oct 20244,201
Sept 20244,315
Aug 20244,262
Jul 20244,735
Jun 20244,736
May 20244,947
Apr 20244,659
Mar 20244,260
Feb 20244,136
Jan 20245,032
Dec 20233,773
Nov 20234,040
Oct 20233,977
Sept 20234,004
Aug 20234,323
Jul 20235,321
Jun 20235,628
May 20235,529
Apr 20234,817
Mar 20236,302
Feb 20235,810
Jan 20236,259
Dec 20225,374
Nov 20226,627
Oct 20226,787
Sept 20226,464
Aug 20225,909
Jul 20226,103
Jun 20225,980
May 20226,552
Apr 20225,189
Mar 20226,451
Feb 20225,593
Jan 20225,897
Dec 20215,789
Nov 20216,425
Oct 20216,394
Sept 20215,217
Aug 20214,576
Jul 20215,702
Jun 20214,782
May 20214,572
Apr 20213,624
Mar 20214,777
Feb 20213,326
Jan 20213,255
Dec 20203,326
Nov 20203,545
Oct 20204,065
Sept 20204,280
Aug 20203,053
Jul 20203,464
Jun 20202,974
May 20202,535
Apr 20202,687
Mar 20204,006
Feb 20204,389
Jan 20204,053
Dec 20192,929
Nov 20193,890
Oct 20193,961
Sept 20193,564
Aug 20193,707
Jul 20194,660
Jun 20194,339
May 20194,283
Apr 20192,677
Mar 20193,063
Feb 20192,690
Jan 20193,182
Dec 20182,109
Nov 20183,036
Oct 20183,214
Sept 20182,966
Aug 20182,719
Jul 20183,011
Jun 20183,227
May 20182,809
Apr 20182,473
Mar 20182,964
Feb 20182,630
Jan 20182,959
Dec 20171,847
Nov 20172,656
Oct 20172,754
Sept 20172,652
Aug 20172,740
Jul 20172,778
Jun 20173,248
May 20173,011
Apr 20173,173
Mar 20173,200
Feb 20172,628
Jan 20173,086
Vacancies hard to fill because of skills
36%against 27% for all jobs
Broader groupFigure for welfare and housing associate professionals, which includes welfare and housing associate professionals n.e.c.. DfE Employer Skills Survey 2024.
Where the most jobs are advertisedadverts a quarter
Local areas with the most adverts for welfare and housing associate professionals n.e.c.
London is published as one area. Averages leave out quarters ONS withheld.
Where welfare and housing associate professionals n.e.c. are most concentratedShare of local job adverts, compared with the UK.

Recruitment from abroad. 52 sponsored work visas were granted for this job from July 2025 to June 2026, most to people from United States, Nigeria, Pakistan, ranking it 130th of 313. Home Office

Who does it

ONS · Annual Population Survey · April 2025 to March 2026
Age of welfare and housing associate professionals n.e.c.
Age profile of welfare and housing associate professionals n.e.c.
9.2%
22%
20%
19%
21%
7.7%!
!Small sample: treat with caution
Show as table
16–249.2%
25–3422%
35–4420%
45–5419%
55–6421%
65+7.7% (small sample)
Highest qualification
Highest qualification held by welfare and housing associate professionals n.e.c.
Degree or equivalent54%
Higher education below degree9.7%
A levels or equivalent20%
GCSEs or equivalent11%
Other qualifications!3%
No qualifications!0.8%
!Small sample: treat with caution
Show as table
Degree or equivalent54%
Higher education below degree9.7%
A levels or equivalent20%
GCSEs or equivalent11%
Other qualifications3% (small sample)
No qualifications0.8% (small sample)

Main employers: other social work activities without accommodation nec (34%), tertiary education (5.6%), general public administration activities (5.5%), regulation of the activities of providing health care, education, cultural services and other social services, excluding social security (5.2%).

How to get in

Hold a degree
54%
as their highest qualification
Apprenticeships
2
from level 3
Apprenticeships take
18 months
typically

Routes in

Welfare rights adviser

You can get into this job through:

Apprenticeship

You may be able to apply to do a Revenues and Welfare Benefits Practitioner Level 4 Higher Apprenticeship.

This is sometimes offered by organisations like housing associations and local councils.

Entry requirements

Employers will set their own entry requirements.

Apply directly

You can apply to an advice agency for a range of different jobs, or for a trainee position.

Experience of supporting people with welfare rights issues can be helpful, for example:

  • working out eligibility for support
  • making claims
  • challenging decisions

Personal experience of dealing with the benefits system can also be useful.

A background in working with the public may also give you an advantage.

This might include:

  • advice roles with a local council or Jobcentre Plus
  • tenancy support roles, for example with housing associations
  • work in the legal or finance professions
  • community outreach
  • care support work or counselling

Once working, your employer will give you training in welfare rights advice.

Other ways in

Work your way up

You could start as an admin assistant with an advice organisation and gain experience before taking further training in welfare rights.

Some organisations offer trainee adviser roles. You might start out giving general advice and referring clients to relevant services, or help them to fill in forms.

Numeracy and literacy skills are very important. Employers also value good communication skills and the ability to understand complex written information.

Work in similar fields like community support or with a local authority can be helpful.

Volunteering

A common way to start is by volunteering in an advice centre.

As a volunteer, you would receive training in interviewing skills and advice topics, including welfare rights. It can take between 6 and 12 months to get enough experience to apply for jobs.

You can search for volunteering opportunities through:

  • Do It
  • The National Council for Voluntary Organisations (NCVO)
  • rightsnet

What you’ll need

  • pass enhanced background checks

Registration and professional bodies

Career tips

Gaining experience by volunteering or working in a related role where you support people on low incomes can give you an advantage when applying for jobs.

The ability to speak a community language or British Sign Language can be helpful for some work.

Professional and industry bodies

You could join the National Association of Welfare Rights Advisers for networking opportunities, access to resources and to share information on best practice.

Further information

You can find out more about working in welfare rights from:

  • AdviceUK
  • Citizens Advice
  • rightsnet

Routes in are from the National Careers Service job profile for welfare rights adviser. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Advocacy worker

You can get into this job through:

College

A course in health and social care would teach you some of the skills and knowledge you need in this job.

Entry requirements

Entry requirements for these courses vary.

Apprenticeship

You can gain some of the skills and knowledge you need through an Adult Care Worker Level 2 Intermediate Apprenticeship.

You could then do further training on the job or through an independent training provider.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

Other ways in

Volunteering

Starting as a volunteer advocate is a good way to get experience. As a volunteer you would receive training and support to develop your skills in the health and social care sector.

You may find relevant voluntary experience with Age UK or through NCVO.

Apply directly

You could apply directly to become an advocacy worker. Employers are likely to place more importance on your skills than on your qualifications.

You would be required to complete a Level 4 Independent Advocacy Practice qualification within your first year of working.

Experience in care work, social work or counselling could give you an advantage.

It may be useful if you have experience of using advocacy or care services.

Other routes

Some private training providers offer nationally recognised qualifications in advocacy, like:

  • Level 2 Award in Independent Advocacy
  • Level 3 Certificate in Independent Advocacy
  • Level 4 Independent Advocacy Practice

What you’ll need

  • pass enhanced background checks

It may be useful to have a driving licence if the role involves visiting clients in different places.

Registration and professional bodies

Professional and industry bodies

You can find out about training opportunities and different routes within advocacy work from the Social Care Institute for Excellence.

Further information

You can learn more about becoming an advocacy worker from Skills for Care.

The Older People's Advocacy Alliance (OPAAL) promotes advocacy services for older people.

Routes in are from the National Careers Service job profile for advocacy worker. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Celebrant

You can get into this job through a private training course.

Other routes

You do not need formal qualifications to become a celebrant though training may help your career prospects.

You can search online for celebrancy training providers that offer courses in wedding, funeral and naming ceremonies. Some courses also allow you to complete a nationally recognised qualification in celebrancy.

Courses vary in length, cost and entry requirements, so it's important to do your research to find a course that is right for you.

Excellent organisational skills and sensitivity to people's emotions when planning and conducting ceremonies is very important. You'll also need the ability to speak confidently in public and bring out participants' life stories in an engaging way.

Experience in wedding or event planning may be helpful but is not essential.

What you’ll need

  • pass background checks

Registration and professional bodies

Career tips

Celebrants are usually self-employed and often combine their work with a second career, for example wedding planning, events management or funeral directing.

Routes in are from the National Careers Service job profile for celebrant. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Learning mentor

You can get into this job through:

College

You could do a college course to get some of the skills you'll need as a learning mentor. Courses include:

  • Level 2 Award in Mentoring
  • Level 2 Certificate in Supporting Teaching and Learning in Schools
  • T Level in Education and Early Years
Entry requirements

You may need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

Apprenticeship

You could do a Learning and Skills Mentor Level 4 Higher Apprenticeship.

This takes a minimum of 12 months to complete.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Other ways in

Volunteering

You'll find it useful to get some volunteering experience, working with children or young people. You can find opportunities through Do IT and NCVO.

Apply directly

You could apply directly to become a learning mentor. The qualifications and experience you'll need will vary depending on where you work.

You'll usually need paid or voluntary experience of working with children or young people. Employers may also ask for GCSEs, or equivalent, in English and maths.

You might find it useful to have mentoring experience outside of education, such as:

  • supporting disabled people
  • helping young people with mental health issues
  • mentoring someone to start their own business
  • peer mentoring on anti-bullying projects

What you’ll need

  • pass enhanced background checks

Registration and professional bodies

Career tips

Learning mentors may be employed term-time only. A working week can vary from a few hours up to full time.

Advertised pay rates are often listed as full-time equivalent (FTE). Actual pay will depend on the number of hours worked.

Routes in are from the National Careers Service job profile for learning mentor. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Probation services officer

You can get into this job through:

College

You'll need GCSEs in English and maths to apply for jobs and most colleges offer these if you do not already have them.

Taking a course in public services or youth work practice might also give you some understanding of the justice system, though this is not essential.

Entry requirements

Entry requirements for these courses vary.

Work your way up

You may be able to start as a case administrator in a probation office, then do on-the-job training to become a probation services officer.

Apply directly

You can apply directly for job vacancies with probation services.

You'll usually need:

  • experience of working with vulnerable people or people who have challenging behaviour
  • excellent communications skills
  • a minimum of 5 GCSEs or equivalent qualifications, including English and maths

You can get experience through volunteering or paid work with charities that support ex-offenders, or by contacting your local probation service for opportunities.

If you're successful with your application, you'll train on the job. You'll do the Level 3 Diploma in Probation Practice during your first 12 months to qualify as a probation services officer.

What you’ll need

  • pass enhanced background checks

Registration and professional bodies

Further information

You can find out more about how to become a probation services officer from HM Prison & Probation Service.

Routes in are from the National Careers Service job profile for probation services officer. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Social work assistant

You can get into this job through:

College

You can do a college course in health and social care which may help when you look for work.

Entry requirements

Entry requirements for these courses vary.

Apprenticeship

You could apply to do an apprenticeship in care or youth work to get experience of working with vulnerable adults, children or young people.

These include:

  • Health and Social Care Level 2 Foundation Apprenticeship
  • Adult Care Worker Level 2 Intermediate Apprenticeship
  • Youth Support Worker Level 3 Advanced Apprenticeship
  • Early Intervention Practitioner Level 4 Higher Apprenticeship
  • Children, Young People and Families Practitioner Level 4 Higher Apprenticeship

You could then do a social worker degree apprenticeship once you have experience.

Entry requirements

You'll usually need:

  • no specific qualifications or experience to apply for a foundation apprenticeship
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
More about this route
Foundation apprenticeship

You can apply for a foundation apprenticeship if you're aged 16 to 21.

If you're aged 22 to 24, you can apply if you:

  • have an education, health and care (EHC) plan
  • are in care or have been in care
  • are in prison or have been in prison

Other ways in

Volunteering

You could get experience by volunteering which might help when you apply for a course or job.

You can find volunteering opportunities through Do It.

Apply directly

You could apply directly if you have experience in a care role such as a care worker or healthcare assistant. It would help if you have experience working in a:

  • hospital
  • hospice
  • care home
  • children's home

You'll usually need a GCSE in English for this route.

What you’ll need

  • pass enhanced background checks

Registration and professional bodies

Career tips

Experience of caring for someone in your own family or community can help you get into a social work assistant role.

Further information

You can find out more about a career in adult social care from Think Care Careers.

Routes in are from the National Careers Service job profile for social work assistant. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Victim care officer

You can get into this job through:

Volunteering

Volunteering with an organisation that works with vulnerable people is a good way to get into this type of work. Charities like Victim Support offer different roles, depending on what you want to do. You can also search for volunteering opportunities in support work through Do It and NCVO.

To volunteer in a victim care role, you’ll need:

  • to be 18 or over
  • to be of good character
  • a caring nature and non-judgemental attitude

As a volunteer, you'll receive training, which will help you to develop your communication and listening skills, as well as the knowledge and understanding required to support victims of crime.

You may need between 1 and 2 years' experience as a volunteer before being able to apply for paid work.

Apply directly

You can apply directly for jobs if you have experience from related work, like:

  • social services, working with vulnerable adults or children
  • community or advice work
  • counselling

Experience of working in the justice system, for instance with the police, courts or prisons, would also be useful.

What you’ll need

  • pass enhanced background checks

Registration and professional bodies

Career tips

The ability to communicate in a second language used in the community could be useful in some situations.

Further information

You can find more details about working with people affected by crime from Victim Support.

Routes in are from the National Careers Service job profile for victim care officer. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

Apprenticeships

2 for this job
Level 4About 18 months

Domestic and sexual abuse support worker

Employers may ask for
A satisfactory enhanced DBS check will be an entry requirement for the programme.
Details on Skills England

© Skills England 2025. This information is licensed under the Open Government Licence https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

The work

ONS · ESCO · O*NET

Typical tasks

  • advises on rights and entitlements in relation to benefits, health, discrimination and welfare
  • advises individuals and families experiencing problems about available resources to assist them
  • assists and liaises with professionals in social work, the probation service and related welfare areas
  • organises day, residential and home care services
  • helps to put together care plans and follows professional’s care plans
  • maintains records and compiles reports on clients
  • keeps up to date with legislation
  • performs pastoral care duties, preaches sermons and conducts some services in accordance with the relevant faith or denomination

Skills

  • listen actively
  • contribute to protecting individuals from harm
  • advocate for social service users
  • apply person-centred care
  • apply quality standards in social services
  • assess social service users' situation
  • maintain records of work with service users
  • manage social crisis
  • protect vulnerable social service users
  • relate empathetically
  • accept own accountability
  • adhere to organisational guidelines
  • apply holistic approach within social services
  • apply organisational techniques

Knowledge

  • legal requirements in the social sector
  • company policies
  • crisis intervention
  • family law

Suits people who like

  • Helping and caring for people
  • Organising and following procedures

Outlook

DfE · Skills Imperative 2035
Broader groupThese projections are for health and social care associate professionals, a group of 13 jobs that includes welfare and housing associate professionals n.e.c..
Change in jobs, 2020 to 2035↑ 12%about 82,000 more jobs
Workers needed by 2035492,000including people replacing those who retire or leave

Sources

Pay
ONS, Annual Survey of Hours and Earnings, 2025 provisional
People in the job, who does it
ONS, Annual Population Survey, April 2025 to March 2026
Job adverts
ONS, online job adverts (Textkernel), to Aug 2026
Demand, skill shortages
Department for Education and Skills England, Occupations in demand and the Employer Skills Survey
Outlook
The Skills Imperative 2035 (2024), NFER/Nuffield/DfE/IER/CE
Routes in
National Careers Service job profiles
Apprenticeships, qualifications
Skills England occupational maps
Skills, interests
ESCO classification of the European Commission; O*NET data, U.S. Department of Labor (CC BY 4.0, modified)
Visas
Home Office, immigration system statistics

Figures as of 10 October 2026.

Contains public sector information licensed under the Open Government Licence v3.0. Source: Office for National Statistics licensed under the Open Government Licence v3.0. Occupations in demand and the Employer Skills Survey: Department for Education and Skills England. Immigration system statistics: Home Office. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

© Skills England 2025. This information is licensed under the Open Government Licence https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Source: The Skills Imperative 2035 (2024), NFER/Nuffield/DfE/IER/CE.

This service uses the ESCO classification of the European Commission.

This service includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This service has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. CC BY 4.0 licence.

jobfacts is independent. It is not part of, affiliated with or endorsed by the Office for National Statistics, the Department for Education, Skills England, the National Careers Service, the Home Office, the European Commission or the U.S. Department of Labor.