jobfacts

Computer system and equipment installers and servicers

SOC 2020 5244

IT engineers install, maintain and repair the physical components of computer systems and equipment.

Also calledService engineerConfiguration engineerTechnicianComputer systems installerIT engineerMaintenance engineerand 10 more titles
Typical full-time pay£34,2002025 Provisional
People in the job41,000across the UK
Demand for workersNot high
New adverts a month366↑ 4.3%on last year · 294th of 412

Pay

ONS · ASHE 2025
What full-time computer system and equipment installers and servicers earn, 2025
£34,200 typical£24,700lowest 20%n/ptop 10%
n/p: top 10% not published by ONS
Show as table
Lowest 10% earn less thanNot published
Lowest 20% earn less than£24,700
25%£26,200
Median£34,200
75%Not published
Top 20% earn more thanNot published
Top 10% earn more thanNot published
Typical pay by regionUK median £34,200
London!£41,600
Wales!£29,200
West Midlands!£26,000
North EastNot published by ONS–
North WestNot published by ONS–
Yorkshire and The HumberNot published by ONS–
East MidlandsNot published by ONS–
East of EnglandNot published by ONS–
South EastNot published by ONS–
South WestNot published by ONS–
ScotlandNot published by ONS–
!Small sample: treat with caution
Show as table
UK median, £34,200
London£41,600 (small sample)
Wales£29,200 (small sample)
West Midlands£26,000 (small sample)
North EastNot published by ONS
North WestNot published by ONS
Yorkshire and The HumberNot published by ONS
East MidlandsNot published by ONS
East of EnglandNot published by ONS
South EastNot published by ONS
South WestNot published by ONS
ScotlandNot published by ONS
Typical pay over 3 years
  • 2023 £30,700
  • 2024 £36,200
  • 2025 Provisional£34,200
↑ 12% since 2023Provisional figures are revised when ONS publishes the next year’s survey.

Jobs and demand

ONS · Textkernel adverts · DfE

About 366 jobs for computer system and equipment installers and servicers are advertised each month. The Department for Education rates demand for workers as not high.

New job adverts a month, Jan 2017 to Aug 2026
New advertsMonth not published by ONS (4 in all)
Show as table
Aug 2026Not published
Jul 2026371
Jun 2026310
May 2026340
Apr 2026310
Mar 2026Not published
Feb 2026319
Jan 2026427
Dec 2025219
Nov 2025485
Oct 2025443
Sept 2025431
Aug 2025375
Jul 2025Not published
Jun 2025Not published
May 2025496
Apr 2025341
Mar 2025381
Feb 2025439
Jan 2025316
Dec 2024211
Nov 2024360
Oct 2024282
Sept 2024406
Aug 2024342
Jul 2024371
Jun 2024321
May 2024397
Apr 2024343
Mar 2024355
Feb 2024409
Jan 2024486
Dec 2023427
Nov 2023440
Oct 2023451
Sept 2023385
Aug 2023514
Jul 2023536
Jun 2023623
May 2023664
Apr 2023522
Mar 2023685
Feb 2023701
Jan 2023877
Dec 2022787
Nov 2022844
Oct 2022955
Sept 2022855
Aug 2022862
Jul 2022739
Jun 2022927
May 2022977
Apr 2022800
Mar 2022967
Feb 2022968
Jan 20221,036
Dec 2021838
Nov 2021952
Oct 2021835
Sept 2021749
Aug 2021691
Jul 2021877
Jun 2021791
May 2021823
Apr 2021867
Mar 20211,019
Feb 2021560
Jan 2021664
Dec 2020494
Nov 2020542
Oct 2020703
Sept 2020559
Aug 2020454
Jul 2020437
Jun 2020378
May 2020397
Apr 2020591
Mar 2020887
Feb 2020789
Jan 2020813
Dec 2019627
Nov 2019814
Oct 2019783
Sept 2019719
Aug 2019805
Jul 2019998
Jun 2019904
May 2019802
Apr 2019558
Mar 2019719
Feb 2019693
Jan 2019720
Dec 2018466
Nov 2018565
Oct 2018512
Sept 2018567
Aug 2018662
Jul 2018614
Jun 2018674
May 2018631
Apr 2018626
Mar 2018637
Feb 2018682
Jan 2018680
Dec 2017559
Nov 2017576
Oct 2017644
Sept 2017548
Aug 2017577
Jul 2017560
Jun 2017704
May 2017873
Apr 2017787
Mar 2017836
Feb 2017564
Jan 2017714
Is there a shortage of computer system and equipment installers and servicers?
Not high

The Department for Education rates demand as not high, elevated or critical, using five indicators. This is its 2025 assessment.

  • Visas grantedAbove usual
  • Online job advertsUsual
  • Wage growthUsual
  • Pay against similar jobsUsual
  • Hours workedAbove usual
Vacancies hard to fill because of skills
51%against 27% for all jobs
Broader groupFigure for electrical and electronic trades, which includes computer system and equipment installers and servicers. DfE Employer Skills Survey 2024.
Where the most jobs are advertisedadverts a quarter
London216
Bristol, City of36
Birmingham29
Manchester25
Glasgow City23
Cambridge22
Somerset17
Leeds14
Nottingham14
City of Edinburgh13
London is published as one area. Averages leave out quarters ONS withheld.
Where computer system and equipment installers and servicers are most concentratedShare of local job adverts, compared with the UK.

Recruitment from abroad. Fewer than 10 sponsored work visas were granted for this job from July 2025 to June 2026. Home Office

Who does it

ONS · Annual Population Survey · April 2025 to March 2026
WomenToo few in the survey to give a reliable figure
Age of computer system and equipment installers and servicers
n/p
26%!
27%!
23%!
14%!
n/p
!Small sample: treat with cautionn/p: too few in the survey to publish
Show as table
16–24Not published
25–3426% (small sample)
35–4427% (small sample)
45–5423% (small sample)
55–6414% (small sample)
65+Not published
Highest qualification
Degree or equivalent51%
Higher education below degree!14%
A levels or equivalent!25%
GCSEs or equivalent!11%
Other qualifications–
Not published
No qualifications–
Not published
!Small sample: treat with caution
Show as table
Degree or equivalent51%
Higher education below degree14% (small sample)
A levels or equivalent25% (small sample)
GCSEs or equivalent11% (small sample)
Other qualificationsNot published
No qualificationsNot published

Main employers: computer consultancy activities (22%), repair of computers and peripheral equipment (7.7%), computer programming activities (7.5%), manufacture of computers and peripheral equipment (5.9%).

How to get in

Hold a degree
51%
as their highest qualification
Apprenticeships
1
from level 3
Apprenticeships take
21 months
typically

Apprenticeships

1 for this job
Level 3About 21 months

Digital device repair technician

Leads to
RITTech — the registration for IT technicians
Details on Skills England

© Skills England 2025. This information is licensed under the Open Government Licence https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Other qualifications

QualificationTypeLevel
Hardware, network and infrastructure foundation apprenticeshipFoundation apprenticeship2

The work

ONS · ESCO · O*NET

Typical tasks

  • installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications
  • diagnoses hardware related faults
  • repairs or replaces defective components
  • advises on and installs operating soft/firm ware and may carry out upgrades
  • maintains documentation to track and log work in progress and completed

Skills

  • install low voltage wiring
  • assess telecommunication infrastructure issues
  • create solutions to problems
  • install electronic communication equipment
  • solder electronics
  • use repair manuals
  • calibrate electronic instruments
  • ensure proper document management
  • estimate duration of work
  • execute analytical mathematical calculations
  • inspect cables
  • install cable TV services
  • install signal repeaters
  • maintain electronic equipment

Knowledge

  • concepts of telecommunications
  • electronics
  • electronics principles
  • hardware components suppliers
  • ICT communications protocols
  • ICT network cable limitations
  • procurement of ICT network equipment
  • telecommunication trunking

Suits people who like

  • Practical, hands-on work
  • Organising and following procedures

Outlook

DfE · Skills Imperative 2035
Broader groupThese projections are for skilled metal, electrical and electronic trades, a group of 23 jobs that includes computer system and equipment installers and servicers.
Change in jobs, 2020 to 2035↓ 6.5%about 72,000 fewer jobs
Workers needed by 2035338,000including people replacing those who retire or leave

Sources

Pay
ONS, Annual Survey of Hours and Earnings, 2025 provisional
People in the job, who does it
ONS, Annual Population Survey, April 2025 to March 2026
Job adverts
ONS, online job adverts (Textkernel), to Aug 2026
Demand, skill shortages
Department for Education and Skills England, Occupations in demand and the Employer Skills Survey
Outlook
The Skills Imperative 2035 (2024), NFER/Nuffield/DfE/IER/CE
Routes in
National Careers Service job profiles
Apprenticeships, qualifications
Skills England occupational maps
Skills, interests
ESCO classification of the European Commission; O*NET data, U.S. Department of Labor (CC BY 4.0, modified)
Visas
Home Office, immigration system statistics

Figures as of 10 October 2026.

Contains public sector information licensed under the Open Government Licence v3.0. Source: Office for National Statistics licensed under the Open Government Licence v3.0. Occupations in demand and the Employer Skills Survey: Department for Education and Skills England. Immigration system statistics: Home Office. Contains public sector information from the National Careers Service licensed under the Open Government Licence v3.0.

© Skills England 2025. This information is licensed under the Open Government Licence https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Source: The Skills Imperative 2035 (2024), NFER/Nuffield/DfE/IER/CE.

This service uses the ESCO classification of the European Commission.

This service includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This service has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. CC BY 4.0 licence.

jobfacts is independent. It is not part of, affiliated with or endorsed by the Office for National Statistics, the Department for Education, Skills England, the National Careers Service, the Home Office, the European Commission or the U.S. Department of Labor.